Frequently Asked Questions
Everything you need to know about enhancing your living space with Imeca.
What is the standard shipping time for furniture and hardware?
Standard shipping typically takes 3-7 business days depending on your location. For oversized items such as cabinetry or large furniture, specialized freight shipping may take up to 10-14 business days.
What is your return policy for home improvement products?
We offer a 30-day return policy on most unused items in their original packaging. Please note that custom-cut materials or personalized hardware may be subject to a restocking fee or excluded from returns.
Do you offer professional installation services?
While Imeca specializes in providing high-quality home products and hardware, we do not provide direct installation. We can, however, recommend certified local contractors upon request.
How can I track my order status?
Once your order has been processed and shipped, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Are your products covered by a warranty?
Yes, most of our products come with a manufacturer's warranty. The duration and coverage vary by brand and product type; detailed warranty information can be found on the specific product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger home renovation projects.